This Privacy Policy describes how Auria Health, Inc. (“Auria,” “we,” or “us”) collects, uses, shares, and protects information about you when you use our platform, website, and services (collectively, the “Services”). By using the Services, you agree to the practices described in this Policy.

Information We Collect

We collect information you provide directly, such as your name, contact details, date of birth, payment information, and responses to health questionnaires. We also collect information automatically, including device data, log data, and usage information, through cookies and similar technologies.

How We Use Your Information

We use your information to deliver and personalize the Services, process payments, communicate with you about your care plan, improve our platform, comply with legal obligations, and protect the security of our systems.

Health Information

Information about your health is treated with heightened care. Health information you share with your care team is used solely to provide and coordinate your care, and is accessible only to authorized members of your care team and personnel who need it to operate the Services.

Sharing of Information

We do not sell your personal information. We share information only with service providers who process it on our behalf under strict confidentiality obligations, with clinicians involved in your care, when required by law, or in connection with a corporate transaction with appropriate safeguards.

Data Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. No system is completely secure, so please protect your account credentials.

Data Retention

We retain your information for as long as necessary to provide the Services, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or de-identify it.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@auria.health. We will respond within the timeframes required by applicable law.

Children’s Privacy

The Services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with an updated “Last Updated” date and, where changes are material, provide additional notice.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@auria.health.